Introduction
If you are experiencing a situation where the actual price for a SKU is lower than the minimum price shown in Flashpricer, it's important to understand the potential causes of this discrepancy. There is one primary reason why your price may be displayed to the Walmart client for a lower dollar amount than the price we are pushing to the Sales Channel:
Walmart Funded Savings
Items that fall into this category are being further manipulated by Walmart and will look something like the image below.
As you can see, we are showing a current price of $24.90, which is the price Walmart is displaying to its clients. You will also see a static pending price change to $27.97 (the actual minimum price). $27.97 is the dollar amount of the sale you will be paid out on, even though Walmart is selling the product to the client for $24.90.
In this comprehensive troubleshooting guide, we will explore the possible reasons behind the issue and provide you with step-by-step instructions to identify and resolve it effectively. If the item looks like the image above in Flashpricer, there are a few follow-up steps you can check to make sure this is what's happening.
Troubleshooting Steps
To address the minimum price discrepancy between Flashpricer and the actual price for your SKU on Walmart, please follow the troubleshooting steps outlined below:
Step 1: Check for Walmart Funded Savings.
- Log in to your Walmart Seller Center account.
- Navigate to the Items page.
- Check if Walmart Funded Savings is enabled for the SKU.
If Walmart Funded Savings is active, it means Walmart is offering a discount to the customer by reducing your selling fee, funding additional savings, or a mixture of both. As a result, the actual price on Walmart.com for the SKU may be lower than the minimum price shown in Flashpricer. Rest assured that you will still receive the net profit you would have obtained if you had sold the product at the price pushed to the marketplace by Flashpricer.
Step 2: Try to Modify the Price in Walmart Seller Center
- Log in to your Walmart Seller Center account.
- Navigate to the Items page.
- Adjust the price to match the minimum price for that SKU in Flashpricer.
If the price on Walmart.com does not reflect the minimum price that Flashpricer is pushing and that you just manually entered into Walmart Seller Center, it indicates that the discrepancy is due to Walmart funding the savings.
Tracking Actual Sale Price and Net Profits
The actual sale price and net profits of sales for an item can only be seen once a tracking number has been input into Walmart Seller Center. Once the item is shipped, you can follow the steps below to view the actual sale price and net profits of your sales:
- Log in to Walmart Seller Center.
- Navigate to the "Payments" section.
- Utilize the provided search function to enter the PO number.
- You can also access the page at the following URL: Walmart Payments Search.
You will find a comprehensive breakdown of all the relevant details, including the actual sale price, fees, and net profits.
Conclusion
We hope this troubleshooting guide has provided you with valuable insights into the causes and solutions for the minimum price discrepancy between Flashpricer and the actual price for your SKU.
By following the step-by-step instructions provided, you can identify the underlying factors and take appropriate actions to further evaluate the situation.
Should you require further assistance or have additional questions, please don't hesitate to reach out to our support team at success@flashpricer.com. We are here to provide you with personalized help and support.